Spaces user guide

Creating a new space

From the main page, go to 'My spaces' -> 'See all' and click the plus icon on the top left corner. If you want to create a Subspace of an existing parent space, there is two ways to do so. From the My spaces -tab, under the About -section, you can click 'Please select a space' to choose a Parent space. Optionally, go to the 'Spaces' tab inside a your main space, and create a subspace by clicking the plus icon.

Editing a space

As an admin (creator of a space), you can edit space details (name and description), or manage settings by clicking the three dots in the upright corner of a space. Admins can update the space profile display name, avatar and topic and any other space state fields, like the feature settings, visibility of the space, user power level requirements for any action etc.

Access & Visibility settings

By default, the space privacy setting is private. This means nobody can find the space, unless invited.

If you wish, you have options to set the group as limited, which means, that you can control who can find the group. For instance, if you have sub-spaces inside a Parent Space, you might want everyone in your Parent Space to be able to see all, or some of the sub-spaces.

If you set a group public, it means that anyone in Acter can find and join the group. For instance, Acter Support, is a public group, that anyone can join.

Space Features

By default, and you have Pins and Events Calendar activated. You can always change these settings according to your needs. Find quick introduction to current features here; Features.

Linking spaces

You can link spaces together to enhance collaboration and communication between groups. In order to link spaces together, you need to be admin of both of the spaces.

In the bottom of your space, click "Link Space". A list of spaces will show up, and you can link any space that you have the rights to edit.

Permission levels

A permission level means to what extend a member is allowed to perform a certain actions. The creator of a space is Admin by default. Admins can configure the permission levels of each user, as well as change which permission levels are required per specific action or feature as well as the default fallback for every user not assigned a specific permission level.

As an admin, you can choose upgraded permission level of a member by going into the 'Members' section and clicking their profile.

Regular

By default permission settings be for a space for new members is 'regular'. The regular members do not have the access to change settings

Admin

Has the maximum permission level to edit, change and moderate anything related to space.

Moderator

Anyone with Moderator rights can redact message or kick or ban a user from a space.

If any user is offensive or otherwise against the code of conduct of the associated space, a moderator may redact that message. This removes the user-generated content from the message, including any copies on the server. Some specific metadata is kept for technical reasons however.

If a user is spamming the room or otherwise doesn't adhere to the code of conduct, any moderator can kick the user from the space. This removes them from the space with a publicly stated message, and they have to rejoin actively before they can continue. Thus it is considered a pretty harsh warning and should usually not come out of the blue but only be issued after a warning has been stated before.

Moderators can also permanently block a user from even rejoining the space, a user can additionally be banned from the space/sub-space. This will write the username as blocked within the room state permanently. This can be revoked any time, but must be done manually.

How do I delete a space?

As an admin, you can close a space. To close a space, click the three dots on the top right corner, and choose 'Close space'. This means you will:

- Kick out everyone with a lower permission level than you
- Remove it as a sub-space from any main space it is attached to
- Set the security level to 'private'
- You will leave the space.

Remember, that this cannot be undone. Anyone else that is an admin of the space, has to leave the spaces themselves as you cannot kick them.

Bookmarking space

If you are connected to lot of spaces, you can make spaces easily findable by bookmarking a space. You can bookmark spaces by clicking the bookmark icon on the top right corner of a space. The bookmarked spaces will appear first in the list on your home view.